Mercure Hotel Mannheim am Rathaus

After checked-in, my room was on the third floor. Soon after moving in, I noticed that there was some dirt stuck to the carpet. I tried to remove the dirt but it was impossible. I then told the staff in the lobby and showed the pictures of the dirt I had made. Then the lady arranged another room for me on the fourth floor and I was able to move into that room immediately. The room has been newly renovated and equipped with new floors. There was a kettle in the room, which I found very practical. I also appreciated the coffee sticks and the tea bags. There was a free bottle of water in the room.

Good location 10 minute walk from some excellent cafes and bars, and the town centre. Fairly quiet neighbourhood. Very quiet room, with good shower. Good WiFi throughout. Very helpful and polite staff. Good car park and reasonably priced.

The room was great with a good shower and comfortable bed and most importantly air conditioning. The breakfast was fine too plenty of choice.

The rooms are clean and spacious. The bathroom has the essential products you need. Breakfast is very good! A lot of choice. Enough parking space under the hotel.

The hotel and the facilities are quite good. They considered my early check-in request.